VIP
loyalty program
Levels and rewards
Your privileges
Missions
Complete daily tasks
Wheel
Spin and win prizes
Scratch cards
Scratch and win prizes
Store
Redeem your points for prizes
Level-up bonus
A prize for every new level
Weekly cashback
Get part of your bets back
Free spins
Free spins every week
VIP reload bonus
Extra reward for reloading
VIP support
24/7 priority support
Concierge
SOONExclusive personal assistance
Rakeback
SOONRefund on every play
Raffles
SOONExclusive prizes
How does it work?
Deposit
Every $20 you deposit brings you closer to the next level.
Play slots
$200 wagered on slots equals $20 of deposit. It all counts.
Claim your cashback
Your cashback arrives every Monday. Claim it within 48 hours.
Are you already VIP at another casino?
Do you have VIP status on another platform? Transfer it here and keep your level
FAQ
What is the loyalty program?
The Ganamax loyalty program rewards you for your activity. You earn EXP, level up and unlock new privileges: cashback, missions, Free Spins, roulettes, special offers and VIP service.
How do I earn EXP?
EXP is credited for:
- Topping up your account with real money.
- Betting with your real balance.
The amount of EXP earned from bets depends on the game type. Slots apply the full coefficient; in low-risk games progress is credited more slowly. Bonus funds and Free Spins do not count as real bets.
What is EXP?
EXP are experience points that set your level in the loyalty program. The more EXP you collect, the higher your level and the privileges available to you.
EXP cannot be exchanged for money, Coins or bonus balance.
How much is 1 EXP worth?
1 EXP is credited for every $20 deposited.
In play, 1 EXP is credited for every $200 wagered with your real balance on slots. Other game categories apply a reduced coefficient, so a larger amount may be needed to earn 1 EXP.
EXP has no cash equivalent.